Cancellation/Refund/Transfers Policy:
In order to receive a refund for a class/camp that you wish to cancel, or to transfer to a different course/camp, you must submit a request either in writing or via email to Little Loudspeakers Academy, LLC or email at info@littleloudspeakers.com, 14 calendar days prior to the first class session. A $30 non-refundable service charge is applied to each course/camp. Refunds and/or credits will not be issued with less than 14 days’ notice.
If you are requesting a transfer, space must be available in the desired course.
Online Classes & Camps Refund/Transfers:
For programs 5 days or less in duration and for Online Classes and online camps in order to receive a refund for a cancelled class or to transfer to a different course, or to a different time/schedule you must submit a request either in writing or via email to Little Loudspeakers Academy, LLC or email to info@littleloudspeakers.com at least 21 calendar days prior to the first class or camp. A $30 non-refundable service charge is applied to each class/camp for which you are requesting a refund or transfer. If you are requesting a transfer, space must be available in the desired course/camp.
Refunds and/or credits will not be issued with less than 21 days’ notice. All refunds will be made through checks. You will receive your refund check within 30 days.
Medical emergencies are exempt from the above mentioned policy; however, a signed statement from your doctor is required prior to the last class to be eligible for a refund due to a medical emergency and will be prorated for classes that were attended.
Should a class/camp not meet the minimum number of students within two days prior to starting, it will be cancelled. Any students registered will receive a refund or credit within thirty days of the start date of the scheduled class/camp
All classes and camps are subject to cancellation if minimum registration is not achieved. A refund will be issued, if a class or camp is cancelled due to lack of minimum registration.
Parent/Student Concerns:
We try our best to always teach our content in an engaging and fun way. Our priority is to instill confidence and joy of learning in every child. If for some reason, you are unhappy with our program or if your child is finding the course to be challenging, please do reach out to us and we will try our best to find a suitable solution that works for all parties involved. Please contact us at info@littleloudspeakers.com or (408) 904-9649
Code of Conduct Policy:
We expect all our students to abide by our Code of Conduct. All students are expected to treat themselves, others, and the classroom with respect. All students are expected to give their best effort and to participate fully in class activities. Students must be polite to peers and teachers. Any behavior that jeopardizes the safety of our students, instructors, and classroom environment will not be tolerated. The student will be asked to discontinue such behavior and parents will be contacted immediately. If someone repeatedly behaves in a way that continues to threaten the safety of other students, instructors, or the classroom, they might be asked to discontinue the course without a refund. We will always try our best to help students to be safe and respectful in our classes/camps.
Make-up Session: Only two (2) maximum make-up sessions are allowed per quarter/semester. Our team will try to find a make-up session for your child, if we are unable to then we will email you the day’s class note and homework for next week. Make-up sessions are not available for summer camps.